Professional Portfolio
Discover insights and experiences from my professional journey.
Professional Portfolio
Discover insights and experiences from my professional journey.
Discover insights and experiences from my professional journey.
Discover insights and experiences from my professional journey.
Customer Service: Asking Effective Questions for Dental CSRs
This PDF is a sample Articulate Rise 360 course that I created.
In pursuit of my Bachelor's degree in History, I learned how to thoroughly research any given topic. I utilized that information to design and develop training materials without realizing that was what I was doing! That came in handy while as a park ranger at Harpers Ferry National Historical Park where I created my own historical tour of the park.
I also hold two Master's degrees. My first Masters is in Education, from which I learned how to address diverse learning needs. As I began working with digital course development, this converted to UX application.
My second Master's degree is in Training and Development from NC State. (Go Pack!) I also earned a Master's Certificate in Instructional Design. There, I learned the basics of ADDIE, SAM, and maintenance.
Through my membership with ATD, I learned from leaders within the instructional design space. I learned performance consulting skills from Dana Robinson. I learned about harnessing the power of AI with Josh Cavalier. ATD has provided so many valuable trainings throughout the years on a wide variety of topics.
My educational journey has shaped my passion for helping others achieve their goals.
Send me a message or ask me a question using this form.
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